Le Cinq restaurant service

Recruitment

Excellence

Ready to shape the future of the Au Coeur du Village hotel?

For more than 10 years now, the 5-star hotel Au Coeur du Village, branded Relais & Châteaux, has embodied excellence and refinement in luxury hotels. Located in the very center of the La Clusaz resort and composed of 41 suites, 19 rooms and 1 private chalet, we offer our customers an unrivaled experience thanks to our art of service. We are committed to welcoming as we welcome our guests: with excellence, dedication and passion. Our positioning, which represents luxury in the mountains, is more than a promise; it’s a true signature of our brand.

Each employee of the Au Coeur du Village hotel and the Groupe PVG becomes more than a member of our team; he becomes an ambassador of our deeply rooted values. In our corridors, within our luxurious suites, in the warmth of our lounges, every detail reflects a tradition of excellence.

We are constantly looking for exceptional talent to join our house. If you have real professionalism and if for you service is an art combining generosity and rigor, then you are the candidate we are waiting for.

Do you want to leave your mark in the world of luxury hotels and join the Au Coeur du Village hotel team to write the history of this place with us? So don’t wait any longer and send us your application!

Discover the job offers

For the summer season 2024
From 27th June to 25th August 2024 All positions are supported with the possibility of accommodation.

HousekeepingReceptionRestaurant Le Coeur – Cuisine Le Coeur – Spa

Junior room bed and desk

Housekeeping

  • Woman/Valet - CDD

    Your qualities:

    • You are serious, determined and diligent.
    • You share the Relais & Châteaux.

    Your main missions:

    • Prepare the cart with the laundry and products needed for the day’s work.
    • Take responsibility for cleaning assigned rooms, changing linen, adding extra beds, cots, etc.
    • Follow the instructions given by the housekeepers.
    • Keep offices clean and tidy.
    • Respond to guest requests in the room by applying quality standards.
    • Report to the housekeepers any malfunctions or anomalies encountered in the rooms or corridor of the hotel as well as the need for technical intervention.
    • Respect safety and hygiene rules.

    This list is not exhaustive.

    Position offered for 39 hours/week, 6/7 days, with the possibility of accommodation in La Clusaz.

    To apply, please send your cover letter with CV to the attention of the general housekeeper Chrystel DORLEANS: recrutement@hotel-aucoeurduvillage.fr

Hotel Reception

Reception

  • Night Auditor M/W - CDD

    Your qualities:

    • You are diligent, autonomous and voluntary.
    • You speak English fluently.
    • You share the Relais & Châteaux values.
    • You are a graduate of a Hospitality School.
    • You have your car license.

    Your main missions:

    • Secure the hotel during the night (round closing/opening).
    • Ensure the permanence of reception and late check-in & early check-out.
    • Manage calls and carry out administrative tasks.
      BAC control, GDPR, analysis, ZENDOC closure…
    • Check the departures and arrivals for the next day by checking the keys.
    • Send room service if guest requests during the night.
    • Vacuum the restaurant & empty the reception trash cans.
    • Be responsible for cash during the night.
    • Help set up the breakfast buffet when needed.

    This list is not exhaustive.

    You are responsible for the safety of the hotel and customers from 11 pm to 7:20 am, you must have knowledge of SSI and common sense in the event of an emergency (fire procedure, customer accident, etc.)

    To apply, please send your cover letter with CV to: recrutement@hotel-aucoeurduvillage.fr

Restaurant table Le Coeur

Restaurant Le Coeur

  • Head of Rank M/W - CDD

    Your qualities:

    • You are serious, determined and diligent.
    • You share the Relais & Castles.
    • You are a graduate of a Hospitality School.
    • You speak English fluently.

    Your main missions:

    • Know the menu of food, drinks and special offers perfectly.
    • Take orders.
    • Advise customers and ensure wine service.
    • Ensure liaison between customers and kitchen teams from aperitif to coffee.
    • Know how to supervise your clerks, get involved in their training and ensure their good integration.
    • Set up the tables, set the tables and clear them according to the instructions of the Head of Department.
    • Ensure the cleanliness of the restaurant and the rear areas and that the tools and materials provided are maintained in good working order.

    This list is not exhaustive.

    To apply, please send your cover letter with CV to recrutement@hotel-aucoeurduvillage.fr

Le Cinq restaurant service

Cuisine Le Coeur

  • Head of Party M/W – CDD

    Your qualities:

    • You are serious, determined and diligent.
    • You share Relais & Castles.
    • You are a graduate of a Hospitality School.
    • You master the different cooking techniques.
    • You have mastered the different techniques for cutting fish and meat.
    • You have good product knowledge.

    Your main missions:

    • Be responsible for the preparation and culinary production of your party with one or more people under your supervision.
    • Organize proper inventory management.

    This list is not exhaustive.

    HACCP training required.

    To apply, please send your cover letter with CV to the attention of Chef Vincent DEFORCE: recrutement@hotel-aucoeurduvillage.fr

  • Half Party Chef M/F – CDD

    Your qualities:

    • You are serious, determined and diligent
    • Vyou share the Relay & values Châteaux
    • You are a graduate of a Hospitality School
    • You have good product knowledge

    Your main missions :

    • Coordinate one or more people under your supervision
    • Organize proper inventory management

    HACCP training required.

    To apply, please send your cover letter with CV to the attention of Chef Vincent DEFORCE: recrutement@hotel -aucoeurduvillage.fr

  • Kitchen Assistant M/W – CDD

    Your qualities:

    • You are serious, determined and diligent.
    • You want to learn.
    • You share the Relais & Châteaux.
    • You are a graduate of a Hospitality School.

    This list is not exhaustive.

    HACCP training required.

    To apply, please send your cover letter with CV to the attention of Chef Vincent DEFORCE: recrutement@hotel-aucoeurduvillage.fr

  • Head of Party PDJ M/W - CDD

    Your qualities:

    • You are serious, determined and diligent.
    • You share Relais & Châteaux.
    • You are a graduate of a Hospitality School.
    • You have mastered the different egg cooking techniques.
    • You have good product knowledge.

    Your main missions :

    • Be responsible for the preparation and culinary production of your party with one or more people under your supervision.
    • Organize proper inventory management.

    This list is not exhaustive.

    HACCP training required.

    To apply, please send your cover letter with CV to the attention of Chef Vincent DEFORCE: recrutement@hotel-aucoeurduvillage.fr

  • Half Party Chef PDJ M/F – CDD

    Your qualities:

    • You are serious, determined and diligent
    • You share Relais & Chateaux
    • You are a graduate of a Hospitality School
    • You have mastered the different egg cooking techniques
    • You have mastered the different techniques for cutting fish and meat
    • You have good product knowledge

    Your main missions :

    • Apply production schedules relevant to your party
    • Know how to pace a service to send regularly
    • Master careful, precise and regular training
    • Know how to train clerks on unmastered techniques
    • Enforce various implementation and security procedures

    HACCP training required.

    To apply, please send your cover letter with CV to the attention of Chef Vincent DEFORCE: recrutement@hotel-aucoeurduvillage.fr

  • PDJ Assistant M/W – CDD

    Your qualities:

    • You are serious, determined and diligent.
    • You want to learn.
    • You share the Relais & Castles.
    • You are a graduate of a Hospitality School.
    • You have mastered the different egg cooking techniques.
    • You have good product knowledge.

    HACCP training required.

    To apply, please send your cover letter with CV to the attention of Chef Vincent DEFORCE: recrutement@hotel-aucoeurduvillage.fr

Swimming pool with swan neck wellness area Cristal Spa

Cristal Spa

  • Assistant Spa Manager M/W - CDD

    Your main missions

    In the field:

    • Ensure customer support and respect the customer journey
    • Ensure and check the installation of cabins and the Well-Being Area (opening and closing)
    • Control care while respecting protocols
    • Ensure the promotion, advice and sale of products
    • Clean your cabin and restock products and consumables every evening

    Assistant Spa Manager:

    • Ensure customer support and respect the customer journey
    • Check invoices and cash register
    • Check Spabooker reservations
    • Taking stock of protocols
    • Help the SPA Manager with inventories
    • Make draft plans and have them validated by the SPA Manager
    • Be the intermediary between the SPA practitioners and the SPA Manager
    • Manage orders (Pre-order, entry, receipt and control of orders)
    • Check weekly schedules (HR schedules and reports)
    • Manage the SPA team (during the SPA Manager’s leave).
    • Manage customer conflicts

    Aesthetic training required.
    Experience in a similar establishment.
    Knowledge of Relay & Castles.
    Fluent English required for customer-facing positions.
    Cinq Mondes and/or Alpeor training will be a plus.

    This list is not exhaustive.

    To apply, please send your cover letter with CV to the attention of our Spa Manager Jenna HUDRY PRODON: recrutement@ hotel-aucoeurduvillage.fr

  • Reception Host M/W - CDD

    Your main missions:

    Cash management :

    • Proceed with cash register openings and closings
    • Billing
    • Manage collections

    Reception / information:

    • Ensure the establishment of the Well-Being Space (opening and closing)
    • Know how to inform/advise clients on care directly or by telephone
    • Manage reservations, even last minute ones
    • Processing of emails (Reservations – request for information)
    • Ensure customer support and respect the customer journey
    • Management of reservation planning via Spabooker
    • Linen management (storage and restocking)
    • Guide customers
    • Ensure the promotion, advice and sale of products
    • Take customer requests and comments into account and provide feedback
    • General maintenance of the SPA (Wellness Area, toilets, trash cans)

    Care:

    • Provide reinforcement if needed during large crowds
    • Control care while respecting protocols

    Aesthetic training required.
    Experience in a similar establishment.
    Knowledge of Relay & Castles.
    Fluent English required.
    Cinq Mondes and/or Alpeor training will be a plus.

    This list is not exhaustive.

    To apply, please send your cover letter with CV to the attention of our Spa Manager Jenna HUDRY PRODON: recrutement@ hotel-aucoeurduvillage.fr

  • Practitioners Beauticians M/W - CDD

    Aesthetic training required.
    Experience in luxury hotels essential / Fluent English required for positions in contact with customers.
    Cinq Mondes and/or Alpeor training will be a plus.

    To apply, please send your cover letter with CV to the attention of our Spa Manager Jenna HUDRY PRODON: recrutement@hotel-aucoeurduvillage.fr

Spontaneous application

The position you want to fill is not available online?! Send us your CV anyway or discover the Group PVG's offers!

The Au Coeur du Village 5* Relais & Châteaux hotel is part of the Group PVG and attaches great importance to the protection of the personal data of its employees as well as candidates.

This is why we have decided to set up our own Personal Data Protection Charter for PVG candidates and employees and invite you to read it.